Case Studies

Some of the business types already making their business better with Mint:
DELIVERY FLEETS . PLUMBERS . MOBILE RETAILERS . CHARITIES . CARPENTERS . PAINTERS . PERSONAL . TRAINERS . EQUIPMENT HIRE . CAR DETAILERS . ROADSIDE ASSISTANCE . LOCKSMITHS . PEST CONTROL . POOL CARE . GLAZIERS . REMOVALISTS . PET CARE . ELECTRICIANS . APPLIANCE SERVICE . REPAIR FLEETS . MOBILE MECHANICS . HOME SERVICES . GARDENING . CATERING . EXHIBITION SALES . FINANCIAL ADVISERS . DRIVING SCHOOLS . WHOLESALERS . SECURITY FIRMS
Alantin Appliance Service (Omega Smeg Appliance Repair)
Problem
- Repairs and maintains a range of household appliances
- Invoices were hand-written with transactions reconciled at a later stage
- Credit card payments were process back at the office
- Errors due to incorrect transcribing of details, lost invoices and accounts - led to follow up calls to confirm details, and the potential for bad debt and processing lag-times to affect cash flow
Solution
- Alantin have initially purchased 6 Mint PPS subscriptions through Optus for their repair personnel- run on Blackberry smart-phones
Benefits
- Reduction of $85,000 in annual administration cost
- Invoices and processing performed on-the-spot
- Eradicated bad debts, lost invoices and general process inefficiencies
- Reduced administration time by up to 3 hours per day
- Customer retention - strengthened professionalism of company representatives
AGL Assist Victoria
Problem
- Installs and services AGL appliances in Victoria
- Credit card payments were processed only when paperwork was returned back to the office
- Declined credit cards meant that it could be two months before a payment was settled
Solution
- AGL Assist has taken-up the Mint PPS from Optus for 28 of their mobile technicians
Benefits
- Immediately after completing a job, AGL Assist technicians can select items from a product list on their BlackBerry, and wirelessly process payments
- Money is in the bank 24 hours later and cumbersome back-office paperwork is eliminated
Jims Cleaning Eastern Division
Problem
- Jim's Cleaning delivers on-site services to business and domestic customers
- Unhappy with current payment system
- Experienced lag in getting paid - impediment to cash flow
- Required a professional payment tool to support business expansion
Solution
- Jim's Cleaning decided the Mint Portable Payment System on a Windows Mobile HTC Titan 2 was well suited to the business
Benefits
- Instant payments processing - eased cash flow pressures
- Improved customer satisfaction and professionalism of staff
- Revolutionised accounting processes - back-end integrated with MYOB allowing for seamless electronic bookkeeping
- Reduced administration time and associated costs
- Increased flexibility to focus on growing the business
Waste Wizards - waste removal
Problem
- Customers would often ask to pay by card, but Waste Wizards didn't have the facilities, resulting in lost repeat work.
- If a customer chose to pay by cheque, Waste Wizards would have to hope the customer had enough money in the bank to cover it.
- With a manual invoicing and bookkeeping process, Waste Wizards spent a lot of time chasing up money and doing the books.
Solution
- Mint Pro Portable Payment solution on a Windows Mobile PDA phone and Optus plan.
- Waste Wizards says "Mint is the best little invention ever"
Benefits
- Waste Wizards has found that most people prefer to pay by card. So, credit card payment has sped up cash flow and increased amount of business.
- Time saved on bookkeeping covers cost of Mint.
